Contact Us
Email — Primary Channel
Best for purchase issues, refunds, technical support, and detailed queries. Include your order reference for faster resolution.
support@firstbuzz365.com Response within 48 business hours Send Email →Response Times
We are a lean team. All support is handled via email. You can expect a first response within 48 business hours and resolution within 5 business days for most issues.
support@firstbuzz365.com Mon–Fri, 10 AM–6 PM IST · Email only Email Support →Purchase / Refund Issues
If you paid but didn’t receive your download, or need a refund, email with your bank transaction reference (UTR/RRN number).
support@firstbuzz365.com Subject: “Refund Request — [Order ID]” Request Refund →Content & Collaboration
For article corrections, content suggestions, media enquiries, or potential collaboration opportunities with FirstBuzz365.
support@firstbuzz365.com Subject: “Collaboration — [Topic]” Get In Touch →Business Address & Registration
Hyderabad, Telangana – 500001, India
support@firstbuzz365.com
https://www.firstbuzz365.com
Sole Proprietorship · Registered in India
Processed by Razorpay Software Pvt. Ltd. (RBI-authorised Payment Aggregator)
Business Hours (IST)
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
| National Holidays | Closed |
Emails received outside business hours will be answered on the next working day. Automated delivery of digital products operates 24×7.
Common Questions Before You Email
I paid but didn’t receive my download link — what do I do?
First, check your spam/junk folder — confirmation emails sometimes land there. If it’s not there within 1 hour of payment, email us at support@firstbuzz365.com with your bank’s transaction reference (UTR/RRN number) and we’ll sort it out within 2–4 business hours.
The file won’t open on my device — what format are your products?
Our tools are either single-file HTML (opens in any browser — Chrome, Firefox, Safari, Edge) or .xlsx (opens in Microsoft Excel, Google Sheets, or WPS Office). If a file isn’t opening, email us and we’ll help you — or issue a refund if your device genuinely cannot support the format.
I need a refund — what’s the process?
Email support@firstbuzz365.com with subject “Refund Request — [Order ID]”. Include your name, email used at checkout, and reason. See our full Refund Policy for complete details on eligibility and timelines.
I found a factual error in one of your articles — how do I report it?
We take accuracy very seriously. Email us at support@firstbuzz365.com with the article URL, the incorrect information, and the correct source. We’ll review and update within 5 business days, and acknowledge your correction in the article.
Do you accept sponsored content or guest posts?
We review collaboration proposals on a case-by-case basis. Our editorial standards prohibit us from publishing content that compromises reader trust. Email us with “Collaboration” in the subject line and we’ll review your proposal.